Stronger together
Jiliti partner service

At Jiliti, we strengthen our partners — IT distributors, integrators, MSPs, manufacturers, hyperscalers — by giving them access to our on-site, multi-vendor technical expertise on the UK market. We operate as an extended arm of your teams, behind the scenes or in white-label mode, to deliver the execution capacity you cannot or do not wish to provide yourself — while fully preserving your customer relationships and your commercial margin. A local expert in the UK is ready to discuss your challenges.

An operational architecture 
built to support you

Our partner approach in the UK is grounded in a solid industrial foundation: a local equipment fleet, multi-vendor certified technicians and pan-European coordination. An integrated framework, designed to give you technical capacity and geographical reach that you could not build alone.

25+
Years of expertise

24/7
Active monitoring

Our three commitments to you

1. We protect your customer relationship
We always intervene under your brand or in full transparency according to your choice. No direct commercial contact, no parallel sales attempt, no exposure of your managed perimeter. An inflexible channel protection commitment.

2. We extend your operational capacity
Our multi-vendor expertise — including on rare technologies such as IBM Power/AS400, multi-vendor storage, in-house repair of complex components — complements your teams on technologies rarely covered by other generalist providers in the UK. You extend your catalogue and geographical reach without recruitment or permanent investment.

3. We generate margin for you
Our services are delivered at partner pricing, allowing you to build real margins on your customers. A commercial logic that supports your profitability on IT infrastructure projects — and makes your deals viable even on highly competitive perimeters.

Our services
for your operations

Our operational offerings are organised into four complementary perimeters, to cover all your partner needs in the UK — from regular maintenance to strategic projects.

Server HW maintenance

Multi-vendor hardware maintenance on your customers’ servers (HPE, Dell, IBM, Lenovo, Cisco, SuperMicro, Huawei…) — with guaranteed SLAs, locally available spare parts and certified technicians.

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Storage HW maintenance

Multi-vendor hardware maintenance on your customers’ storage systems (NetApp, EMC/Dell, HPE, IBM, Hitachi, Pure Storage…) — with adapted SLAs based on the criticality of the data managed.

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Storage of spare parts and IT equipment and delivery

Dedicated logistics and storage of IT equipment and spare parts for your customers, with delivery to end sites across the UK and beyond.

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In house Repair

Specialised in-house repair of complex IT components in our UK workshop — a rare expertise that allows you to offer your customers an economic and sustainable alternative to systematic equipment replacement.

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Managed Services

Complete management of UK infrastructures for your customers — under your brand or in white label according to your preference. 24/7 supervision, patch management, capacity planning, structured reporting.

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Installation of IT equipment

Complete on-site installation service for your customers’ equipment: unboxing, racking, cabling, initial configuration and functional tests. From single-site to multi-site rollouts.

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Move of IT equipment

Coordinated relocation of your customers’ IT equipment — from one site to another, between datacentres, or in the context of office moves. Audit, packaging, secure transport, reinstallation.

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Data Erasure

Certified data erasure on your customers’ IT equipment, following the highest international standards (ISO 27001, ADISA, NIST 800-88, UK GDPR).

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ITAD (IT Asset Disposition)

Full management of the end-of-life cycle of your customers’ IT assets: inventory, collection, data erasure, refurbishment assessment, resale, recycling.

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Secure destruction

Certified physical destruction of storage media for your customers’ particularly sensitive data — with conformity certificate opposable in audits.

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Our vision
of true collaboration

A logic of shared margin

We don’t consider our partners as sales channels, but as peers. We share the value across our ecosystems — by offering you pricing that lets you compete with market deals while building real margins.

A channel protection commitment

Our partners’ customers are our partners’ customers. We never use a partner mission to engage a direct commercial relationship, divert existing perimeters or expand the commercial scope of a mission. A principle inflexible in our ecosystem strategy.

An operational complementarity

Our role is to support you where your teams reach their limits: rare multi-vendor expertise, geographical reach, large-scale capacity, in-house repair capabilities, IBM Power/AS400, secure data erasure and destruction. We bring you operational assets that you could not mobilise alone — not to compete with you, but to strengthen you.

We answer
your questions