We relocate your customers' IT infrastructure safely

A move can be required in several contexts: relocation of your customer’s offices, consolidation of several datacentres, change of cloud or hosting provider, modernisation of premises, or move following a merger-acquisition. In all these cases, we support your project from A to Z — with a complete expertise in physical, technical and organisational challenges. A typical use case that allows our partners to capture significant value with their customers.

We move all types of IT equipment: servers, storage arrays, network equipment, backup solutions, telephone systems, workstations, as well as datacentre electrotechnical equipment (racks, UPS, cooling in some cases). For tape libraries — particularly sensitive operations — we have a dedicated expertise that can also be activated under your brand.

We build a phased relocation plan with you and your customer, taking into account the criticality of each service. Some equipment can be moved in switching mode, while backup systems ensure continuity. If necessary, we operate in the evening, at night or at weekends — to reduce the visibility of the move for your customer’s end users to a minimum. A turnkey value proposition that crediblises your commercial offer.

Yes. Our logistical partners have insurance specific to IT equipment, to the value of their real worth. We share the precise insurance conditions with you before any intervention. For particularly sensitive equipment, we can also propose additional insurance options, adapted to your customer’s critical context.

Yes. We can carry out international moves — within Europe and beyond, in collaboration with our network of specialised partners. We take care of customs formalities (particularly relevant in the post-Brexit UK context), international logistics and coordination of teams on the ground. A capacity particularly relevant for your customers operating multi-site or international groups.

Relocation projects often imply prolonged presence at your customer’s site — and high visibility of the technical operations. Our channel protection commitment is inflexible: no direct commercial contact with your customer, no attempt at expanding the covered perimeter, no use of the relocation context to identify additional commercial opportunities. A principle anchored in our partner contracts.

Timeframes depend on the scale of the project. A simple move can be planned within a few weeks. For complex datacentre migrations, a preparation phase of 2 to 6 months is generally necessary to anticipate risks and smooth the impacts — with a detailed roadmap that we build with you and your customer.

In the rare event of an incident, we immediately activate the insurance and coordinate the replacement or repair of the equipment. Our spare parts stock in the UK often allows us to propose a continuity solution within very short timeframes — to limit any risk for your customer’s activity. A peace of mind argument that you can valorise commercially and that you will not find with all generalist providers.